Where do the excursions start?

Excursions typically start from the Amber Cove or Taino Bay cruise terminals in Puerto Plata. Detailed meeting points will be provided upon booking.

What if my cruise ship is delayed?

We monitor cruise ship schedules and will adjust our pickup times accordingly. If you experience a delay, please contact us to ensure we can accommodate you.

Can I customize my excursion?

Yes, we offer private tours that can be tailored to your preferences. You can discuss your interests with our team to create a personalized experience.

What safety measures do you have in place?

All our excursions are fully licensed and insured. We provide safety equipment such as helmets for ATV rides and ensure that all activities are conducted by trained professionals.

Are your guides bilingual?

Yes, our guides can communicate in  English German, Italian and Spanish to ensure a great experience for all guests.

Do I need to bring anything for the excursions?

We recommend bringing cash, sunscreen, sunglasses, appropriate footwear, swimwear, towels, and insect repellent. Specific tours may have additional requirements.

Are your excursions suitable for families?

Yes, many of our excursions are family-friendly and cater to all ages. We have activities that are suitable for children and adults alike.

What is your cancellation policy?

You can receive a full refund if you cancel at least 24 hours before your scheduled tour. Please contact us within this timeframe to secure your refund.

How can I book a shore excursion?

You can book a shore excursion directly on our website at http://dominicanshoreexcursions.com/reservations. or Simply select your desired tour and follow the booking instructions.

What types of shore excursions do you offer?

We offer a variety of shore excursions including ATV adventures, waterfall hikes, ziplining, cultural city tours, and beach relaxation experiences. You can explore the beauty and culture of Puerto Plata through our diverse activities.